Amazon

Program Manager

Posted On

Sept. 26, 2024

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

Oct. 15, 2024

Job Description

Job Description:
As a PM I, IXD Flow Execution, you will have the opportunity to manage and develop a team who are tasked with maintaining the flow between Fulfilment centers (INFC) and Crossdock fulfillment centers (IXD) across IN. You have to influence stakeholders and have the ability to solve complex, technical problems with simple, innovative and practical solutions. Flow managers are data driven, leveraging mechanisms and creating scalable solutions that eliminate these ambiguities. They are comfortable leading teams with advanced analytical, mathematical, and quantitative capabilities.
Basic qualifications
1. At least 4 years of experience in a top tier company driving programs or projects.
2. Supply Chain background preferable but not mandatory. We hire for core skills, not specializations.
3. Bachelor’s degree in Computer Science, Physics, Mathematics, Statistics, Engineering, or similar.
4. Ability to grasp the operational concepts of flow settings for multiple FCs with different volume and demand patterns.
5. Able to manage a business that can operate 24/7 and commit the time required to get the job done.
6. Business analysis and partnership across Amazon with AFT, SME and INFC leaders to develop new operating opportunities.
7. Continuously monitor performance of FCs that are attributable to Central Flow and take corrective steps whenever required to optimize outbound productivity performance and Customer Experience.
8. Ability to deal with a high degree of ambiguity
9. You should be very analytical and be able to justify your decisions and approaches with data.
10. Need high degree of ownership and have backbone.
11. You should be able to deal with varied stakeholders and earn their trust.
12. Working knowledge of data mining using SQL, ETL, data warehouse as well as Excel.
Preferred qualifications
1. You should be comfortable with processes and process design/analysis.
2. You should have the ability to influence without authority and do so by using data and facts.
3. You are mature and able to function independently with limited guidance
4. You should have excellent written communication skills - data oriented & brevity being key words in your style of writing.
5. Proficiency in VBA Macro, Python and R is a plus.

Key job responsibilities
External job description
At Amazon, delivering great experiences for our customers is top priority. The Resource Planning Team ensures Amazon’s Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers’ experience. This person will work with stakeholders and data sources to recommend on-going hourly staffing plans and shift structures in all of our European Fulfillment Centers. We are looking for a passionate, analytical and technical person who will relentlessly dive deep, improving the accuracy and efficiency of the planning process.
A planner will be expected to influence network level strategic decisions through partnering with senior stakeholders. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate the ability to think broadly and strategically about operational initiatives. They will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations’ leadership, HR, finance leadership, supply chain, transportation and the software development team in Seattle.

Responsibilities include:

Interacting with and influencing business and finance customers to gather and present data.
Supporting with input forecasting using trend analysis and statistical modeling to drive decision making.
Be responsible for the Production Planning as well as cost and service optimization for the IN network
Building short/medium and long term operational plans to minimize variable costs associated with staffing
Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities
Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
Participate in global operational and production planning initiatives and project roll outs to cater to growing business needs
Promote process improvement and standardization of processes across all sites in the network
- Bachelor's degree or equivalent

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