Amazon

Program Manager - Settlement Operations, Settlement Operations

Posted On

Nov. 20, 2024

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

Jan. 28, 2025

Job Description

Amazon is a fast paced, dynamic company with an ambition to be the world's most customercentric company in the world.
Within Amazon India, Amazon's Payments team supports hundreds of millions of customers and millions of merchants in their payment needs by providing the most trusted, convenient and rewarding payment experience. We aspire to make Digital Payments accessible to every Indian.

As part of the Payments team, Transaction Settlement Team owns payment and settlements for Amazon marketplace as well as Amazon India in a tightly regulated space.

The Job entails managing this process for billions of transactions and billions of dollors. The role will entail partnership with stakeholders including Country Managers, Legal, Technology, Internal / external auditors, Banks, etc. as required and will require becoming a subject matter expert in this space.

Key job responsibilities
Key Job Responsibilities:
- Manage day to day operations of Nodal, Escrow and ICA accounts for Amazon Pay and Amazon Marketplace
- Daily reconciliation of accounts
- Monthly substantiation- Daily identification, deep dive, escalation and closure of exceptions by partnering with various world-wide teams
- Design and implement necessary controls to address SOX, operational risk and ensure ongoing testing of these controls
- Lead internal and external and regulatory audits of these accounts
- Advise business teams in launch of new products and capabilities w.r.t potential impact on these accounts
- Closely work with accounting and finance to ensure accurate representation in entity accounts
- Drive continuous improvement and automation
- Ensure ongoing compliance with guidelines and become backup of processes to ensure business continuity.
- Build a deep understanding of the process and amazon systems to help effectively troubleshoot- 4+ years of program or project management experience

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