Amazon

Operations Analyst, Reward Operation

Posted On

Feb. 17, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Sales, Advertising, & Account Management

Apply By

March 11, 2025

Job Description

We’re looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
· Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers
· Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience
· Act as a ops consultant for internal customers for digital categories
· Regular reporting for all SLAs, processes etc.

A day in the life

About the hiring group

Job responsibilities

We’re looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
· Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers
· Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience
· Act as a ops consultant for internal customers for digital categories
· Regular reporting for all SLAs, processes etc.

Key job responsibilities
Working on Bank/Brand reconciliation and invoicing.
Working on system configuration on all rewards products.
monitoring funding and issuance of manual GCs as expected from business.
Tracking and reporting of key metrics on related to rewards and IBD reconciliation for bank and brands.
Working closely with bank and brand to ensure sign/recovery on the respective share from bank/brand on IBD reconciliation process.- Bachelor's degree
- Experience with Microsoft Office products and applications

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