Amazon
Sr Associate, Amazon Now
Job Description
Sr Associate Amazon Now
The Sr Associate is responsible for business operations by working closely with internal and external stakeholders. Handling day to day sourcing escalations, driving market benchmarking on sourcing, tracking and reporting of daily fill rates, business reports. Driving continuous improvement in catalog quality and process excellence. Key duties include, daily business operations, resolution of catalog defects, performance monitoring, and implementation of seasonal initiatives.
Responsibilities:
Proactively improving catalog quality and creating automation of manual reports periodically as per requirement. Monitor and analyze performance metrics for Produce business (fill rate, delivery adherence, quality). Drive compliance to established processes and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve operations.
Requirements:
2+ years of experience in management or business operations
Strong analytical and problem-solving skills
Excellent communication and relationship management abilities
Proficiency in MS Office and data analysis tools
Proficiency in SQL preferred
Bachelor's degree
Key job responsibilities
- Drive operational excellence by engaging with cross functional teams
- Support execution of key programs by enabling accurate inputs through cross functional collaboration
- Own catalog related inputs / workstreams
- Own and publish various key updates and dashboards
- Enable automation of reports and dashboards where feasible
- Build a SQL/Macro repository for adhoc requests and reports
- Bachelor's degree
- Experience with Microsoft Office products and applications
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