Amazon

Senior Product Manager, Seller Experience

Job Description

There are millions of small and medium businesses across India, Brazil, Mexico, Middle East, etc. who sign up as sellers on Amazon. Many of these businesses are already successful offline but are new to selling online. The Seller Success team within Emerging Marketplace Seller Experience organization is focused on helping sellers with the right set of tools and best practices that can enable them to accelerate business growth on Amazon. For newly registered sellers, this team builds products that help get the first sale quickly, and equip them for long term success on Amazon. For others, the team ideates new ways to deliver growth recommendations and guided workflows that drive faster actions for sellers, translating into topline/revnue growth.

If you like to swim in unchartered territories then this is your opportunity to solve problems that no one has attempted to solve before. We work like a well-funded, high octane startup driven by the passion to bring the Amazon experience to our selling partners across Emerging Marketplaces. This role is responsible for setting the product strategy for Seller Success and partnering with WW technology teams, regional country leaders, to implement these recommendations.

As a Senior Product Manager, you will be working with a team to develop long-term strategies to develop, lead, and inspire others to the highest standards of deliverables and in collaborating effectively with resellers, brand owners, engineers, scientists, designers and senior leadership.

The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. They will be comfortable marshaling large amounts of data, and familiar with new-age technology domains like Generative AI to make recommendations and build business cases. We are looking for a tenured Product leader who shares Amazon's passion for the customer—someone who understands the importance of compelling features and functionalities in driving great experience.

Focus and deliverables
- Identify and prioritize the most immediate improvement opportunities to drive growth of existing sellers.
- Benchmark competitive experiences across Emerging Countries (outside of North Americas, Japan, UK), and define and implement a roadmap of improvements in Seller Experience to drive Seller Success.
- Continuous enhancements to Seller facing systems to ensure growth levers are optimized and fine tuned to specific seller cohorts.

Basic qualifications

Must-have experience/criteria for role:
- Proven track record of customer obsession.
- Demonstrated ability to think both strategically and tactically.
- Ability to prioritize in an ambiguous environment.
- 5+ years of product management experience.
- Demonstrated ability to formulate data-driven decisions that lead to results.
- Demonstrated ability to conceptualize, manage, and prioritize multiple projects.
- Exceptional interpersonal, communication (spoken and written) and influencing skills and an ability to navigate a complex and unstructured cross-functional environment.
The position will be based in Amazon’s office in Bangalore.

- 6+ years of product or program management, product marketing, business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products


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