Amazon

Program Manager Seller Reimbursements IN, IN Seller Reimbursements

Posted On

May 28, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

June 17, 2025

Job Description

The Seller Reimbursements (SR) team manages a thin line between balancing Seller Experience and arresting defects and cost leakages. Getting this balance right is crucial to driving our flywheel faster and stronger.

We are looking for a Program Manager to be a counter-balance to building and raising the bar on Seller Experience while continuing to drive efforts to reduce leakages, curb abuse across the network and identify process improvement opportunities.

The ideal candidate should be strategic, highly analytical, customer-focused, team oriented, with the ability to build strong relationships with key stakeholders.

Key job responsibilities
- Identify, analyse and own solutions for reducing Denial Rate, Reopen Rate and expanding Deterministic Coverage
- Deliver results through extensive cross functional integration with multiple Amazon internal teams including SLP, EMP, NCRC, Safe-t Product, Safe-t Operations, Network Loss, Legal, Finance, Trans Tech, etc.
- Perform data analysis and translate insights into concrete, actionable recommendations for operational, program, or process improvement
- Own reporting of metrics and root cause analysis to identify opportunities for improvement
- Develop and improve processes, policies and strategies to support the program’s vision
- Ability to communicate across different functions and teams in order to build strong relationships with key stakeholders- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements

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