Amazon

Business Analyst, INFC SME

Posted On

June 2, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

June 24, 2025

Job Description

Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Support Engineer who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building and maintaining scalable solutions to enable the growth our FC Operations.

Key job responsibilities
The position will work closely with Central ACES teams to develop platform and tools and analyze data to support PD initiatives, dig deep into data to determine root cause of defects, build and maintain decision support process to track defects and correct them in real time.

Proposed Responsibilities of BIE Support will be:
- Monitoring health of DWP jobs, infrastructure and platform – maintaining 100% availability and scaling
- Performing root cause analysis and resolving Trouble Tickets.
- Enhancements to the existing solutions independently (with minimal guidance from BIE team)
- Gradual ownership of medium complexity solutions from the roadmap initiatives

Fulfillment of data requirements of the central ACES team, Using Analytical tools to drive solutions to business problems.
Data model creation for critical roadmap projects.

· Configuration and network setup for new FCs.
· Design, develop, and implement solutions to more effectively utilize technical configurations to deliver tangible operational and customer benefits.
· Managing multiple projects simultaneously.
· Ability to communicate to various stakeholder from different teams.
· Work closely with operations, product teams and engineering teams during and after launch and for new special projects.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

About the team
Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Support Engineer who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building and maintaining scalable solutions to enable the growth our FC Operations.- 1+ years of data analytics or automation experience
- 1+ years of capacity planning, operations planning, business analysis or similar experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Experience with data mining tools like SQL, SAS, SPSS, or similar
- 7. Do you have knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions?

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