Amazon
Application Engineer, Payments Acceptance and Experience
Job Description
Work hard. Have fun. Make history.
Payments Acceptance and Experience is the Amazon Payments platform handling payments flow across all Amazon websites. We reduce operational burden of critical development resources by taking on operational work and adding value with projects designed for optimization. We work on initiatives to help reduce defects and provide visibility to our systems. We work with development teams to direct our efforts according to their need.
Key job responsibilities
Think Big: Solve problems at their root, and force multiply by implementing solution in broader context.
Your technical knowledge is broad, typically ranging from front-end UIs through to back-end systems and all points between. You have hands-on expertise with many disparate technologies.
You have developed a deep knowledge of one or more services, and are recognized by your peers as a go-to person for your areas of expertise.
You have identified, created, and communicated support processes that are used across teams to improve operational efficiency.
You routinely look for ways to improve services, procedures, documentation, and tools.
You have good knowledge of the work done by other teams in your department and proactively help other teams.
You always drive issues to root cause and aren’t satisfied with unknown or transient issues.
You identify and develop tools to improve operational efficiencies.- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Knowledge of networking protocols such as HTTP, DNS and TCP/IP
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