Amazon

Manager -Instructional Design & LMS, INGSF L&D

Posted On

June 5, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Fulfillment & Operations Management

Apply By

June 24, 2025

Job Description

Learning team focuses on building better onboarding learning experience to Associate & Delivery Partners, impart continuous knowledge & skills for achieving their productivity rates. We also focus on capacity and capability building for employees through India operations learning interventions. This role will be best suited for an Instruction Design expert with min 9+years of relevant experience, has adept skills to manage LMS. Candidate who is a self-starter, aspirational and raises the bar.

Key job responsibilities
1.Discover and Innovate: a.Partner with Learning Managers to identify learning needs, content requirementb.Develop Storyboards, designs Course plan and curriculum for Associates, Pickers, Delivery Partners, TL, SSAs interactivity courses, assessments and learning curriculum
2.Dive Deep: a.Analyzes the gaps, redesign existing Associate, Delivery Partner’s learning content into interactive learning resources. b.Analyze Associate/ Delivery Partner’s performance data and content KPIs, to ensure that content meets the learning objectives, with mechanisms in place to continuously improve, iterate content post-launch.
3.Design and Develop:a.Set instructional end goals & design course plan that matches them b.Create performance-focused training content across a multitude of modalities that engages learners c.Support in establishing Associate, DP learning community d.Develop story board & design course on function skills & behavioral skills for India operations employees e.Liaise with Learning Managers & stakeholders and update necessary content on India operations Website on weekly and monthly basis.
4.Insist on highest standards:a.Assess Feedback, assessment scores & drive content improvement b.Automate learning courses in applications as per LMS functionalities & monitor adoption
5.Maintain project documentation, course folders and KPI trackers
6.LMS Management: a.Program Manage LMS, deliver engaging & focused campaign to foster continuous learning & drive adoption.b.LMS platform feature enhancement backwards to learner’s experience and org’s expectation
Basic Qualification :
L&D professional with 10+years of experience
Certification on Instructional Designing, content authoring tools and photoshop.
9+years’ of experience in Instructional Design in E-commerce, Retail, SCM industry.
Prior experience in managing LMS and drive campaigns to improve adoption

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