Amazon

Business Analyst II, FIAT SEPO

Job Description

At Amazon.com, we strive to be Earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history.

Key job responsibilities
An ideal candidate for this role:
· Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies
· Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide
· Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format
· Will be passionate about finding root causes, trends, and patterns and how they impact business.
· Will draw inferences and conclusions, create dashboards and visualizations of processed data
· Will have business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately
. Will be very comfortable juggling competing priorities and handling ambiguity
. Will thrive in an agile and fast-paced environment on highly visible projects and initiatives

A day in the life
You will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, understand and mitigate variance drivers, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, you should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale.

About the team
Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its TSE (Trustworthy Shopping Experience) FIAT SEPO. The team is being grown to provide insights and provide WFM solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state.- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of tax, finance or a related analytical field experience
- 3+ years of business or financial analysis experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel


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