Amazon

Senior Product Manager – Transit Payments, Amazon Pay India

Job Description

Amazon Pay India's mission is to be India's most convenient, rewarding, and trusted payment platform. We're seeking a Senior Product Manager to lead our Transit & Mobility vertical, with the ambitious goal of making Amazon Pay the one-stop destination for all transit-related payments in India.

Key Mandates:

Metro Transit Leadership:

Own the vision and execution to onboard all major metro systems in India onto Amazon Pay
Build deep integrations with metro authorities for seamless ticket booking and QR-based entry
Create subscription products for regular commuters (weekly/monthly passes)
Develop cross-city interoperable solutions for frequent travelers
Target: Achieve comprehensive metro coverage across all operational cities in India

FASTag Excellence:

Scale Amazon Pay ICICI FASTag to top 5 position nationally
Build and optimize offline distribution networks with ICICI Bank
Create specialized solutions for commercial fleet operators
Achieve 5% market share in FASTag recharges




Key job responsibilities
Core Responsibilities:

Product Development:

Design unified transit dashboard for users to manage all transit payments
Innovate to scale offline distribution channels for Amazon Pay Fastag
Build best-in-class success rates for all transit-related transactions
Develop automated recharge and payment capabilities across services

Business Development:

Lead partnerships with metro authorities, state transport departments, and NETC
Negotiate commercial terms and integration specifications
Work with government stakeholders for policy alignment
Create sustainable revenue models across transit offerings


A day in the life
A typical day will contain a mixture of all the following

• A daily health review of all your key business metrics and diving deep into any of them if you observe an anomaly
• Working in partnerships with User experience, technology and category teams to build out customer facing experiences, product requirement documents, debating phases and creating a robust go-to-market plan
• All the while, while reviewing NPS scores, voice of customers, come up with new ideas and build product strategy for upcoming months in partnerships with billers and regulator- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc
- End to End delivery – from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc
- Data oriented approach – a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Ability to handle ambiguous situations where limited information is available. Solid grasp on statistical techniques for experimentation and analysis is an added advantage.
- Stakeholder management – ability to work effectively across both internal and external industry leaders; negotiate complex topics and resolve conflicts.


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