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Amazon
This role typically serves as an entry to mid-level position in L&D program management, focusing on executing and managing learning initiatives while building relationships with key stakeholders.
Key job responsibilities
Key Responsibilities:
Program Development & Management
Design and implement learning programs aligned with organizational goals
Manage program schedules, budgets, and resources
Track program metrics and KPIs
Ensure program quality and consistency
Stakeholder Management
Partner with business units to identify training needs
Collaborate with subject matter experts (SMEs)
Coordinate with instructional designers and facilitators
Maintain relationships with vendors and external partners
Content & Delivery
Oversee development of training materials
Coordinate both in-person and virtual training delivery
Ensure content meets quality standards
Manage learning management system (LMS) content
Project Management
Lead multiple learning initiatives simsimultaneously
Create and maintain project timelines
Manage risks and issues
Regular reporting on project status
Required Skills:
2-4 years of L&D experience
Strong project management capabilities
Excellent communication and presentation skills
Basic understanding of adult learning principles
Proficiency with LMS and common learning technologies
Experience with data analysis and reporting
Strong organizational and time management skills
Qualifications:
Bachelor's degree in related field (Education, HR, Business)
Project Management certification (preferred)
L&D certifications (beneficial)
Experience with instructional design methodologies
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
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