Amazon
Support Engineer, Core Shopping
Job Description
Join us as we reinvent the Shopping experiences of millions of customer worldwide across Alexa end points.
Alexa Shopping team owns multiple workflows and services to champion the purchase experiences for Alexa customers. The Support Engineering team provides production engineering support. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. We also work to help with software product release coordination and deployment. This job requires you to quickly ramp up and work on disparate and overlapping tasks that will define your success.
Key job responsibilities
Some of the key job functions:
• Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
• Software deployment support in staging and production environments
• Develop tools to aid operations and maintenance
• System and Support status reporting
• Ownership of one or more purchase experience CXs or components
• Customer notification and workflow coordination and follow-up to maintain service level agreements
• Work with multiple teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
• Problem-solving and passion for operational excellence
• Must be able to prioritise, follow-through with detail-orientation independently
• Good verbal and written communication skills- 2+ years of software development experience
- Experience troubleshooting and debugging technical systems
Jobs at Bengaluru
Oracle
Principal Technical Program Manager
Professional
Bengaluru, Karnataka
Last Date: July 27, 2026
Amazon
Business Analyst I, Customer Experi…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Software Development II
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Software Dev Engineer II-TEST, Alex…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Oracle
EPM FCCS Lead/Architect
Professional
Bengaluru, Karnataka
Last Date: April 8, 2026
Oracle
Oracle Fusion Cloud SCM Functional …
Professional
Bengaluru, Karnataka
Last Date: July 6, 2026
Oracle
Principal Technical Analyst
Professional
Bengaluru, Karnataka
Last Date: July 29, 2026
Oracle
EPM Architect/Sr Principal Consulta…
Professional
Bengaluru, Karnataka
Last Date: May 31, 2026
Oracle
Software Development Director
Professional
Bengaluru, Karnataka
Last Date: Feb. 10, 2026
Oracle
Senior Member Of Technical Staff (I…
Professional
Bengaluru, Karnataka
Last Date: March 2, 2026
Oracle
Senior Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: Feb. 10, 2026
More Jobs at Amazon
Amazon
UX Designer II, RBS Brand Experienc…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Programmatic Advertising Specialist…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Feb. 24, 2026
Amazon
AI Benchmarking Spec. - German, SFIX
Freshers/Experienced
Bangalore, Karnataka
Last Date: Feb. 10, 2026
Amazon
Software Dev Engineer II, Amazon MG…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 10, 2026
Amazon
Sr. Business Development Manager, A…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 24, 2026
Amazon
Business Intelligence Engineer II, …
Freshers/Experienced
Pune, Maharashtra
Last Date: Feb. 10, 2026
Amazon
Team Lead - AMZL, team lead
Freshers/Experienced
Kolkata, West Bengal
Last Date: Feb. 24, 2026
Amazon
ACES Manager, ALI
Freshers/Experienced
Bangalore, Karnataka
Last Date: Feb. 10, 2026
Amazon
Data Scientist II, ISS
Freshers/Experienced
Hyderabad, Telangana
Last Date: Feb. 10, 2026
Amazon
Applied Scientist, India Machine Le…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Feb. 10, 2026
Amazon
Digital Content Associate, FireTV
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Feb. 10, 2026
Amazon
Expansion Transaction Manager , APA…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Feb. 24, 2026