Oracle
Business Analyst 1-SaaS Renewals Ops
Job Description
SaaS Renewals Sales Success Representative will be SPOC to complete customers SaaS/Cloud renewal ontime.
Job Description:
- Provide deal structure to Renewal Lead/Field Sales Team Members to accommodate customer renewal requirement.
- SPOC and COE for any backend processes related to SaaS renewal.
- Act as a catalyst, driving all internal processes including Finance, Deal Mgnt, Legal, Order Mgnt, Collections to ensure timely renewal of the instance.
- Collect, verify, correct, and analyze input received to measure compliance with internal processes/policies related to renewal of instance.
- Provide updates to management regarding renewal status, inform them of deviations and opportunities.
- Communicate Oracle Business Practices to the Field Sales Team, Renewal Lead or any other stake holder and monitor process and approvals for full compliance.
- Drive the renewal lifecycle from opportunity until renewal of instance.
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