Oracle
Revenue Accounting Supervisor-Fin
Job Description
- Drive Performance for the team members.
- Identify Key Talents from the team and put in place development plans for their career growth.
- Have regular Career Discussions with team members and Update Management appropriately.
- Ensure the team is motivated is updated with Process and Product knowledge.
- Assess team preparedness via Knowledge Management techniques at regular intervals.
- Day to Day work supervision.
- Optimum Utilization of Resources through workload balancing, leave management.
- Prepare and execute on daily, short term and long-term objectives via effective planning.
- Ensure Service Level Agreements are adhered to.
- Drive team to achieve process KPI, process improvement and deliver Customer Delight.
- Manage and ensure quick Resolution of Escalations and issues raised by customers and stakeholders.
- Review process Audit/Escalation findings and implement RCA & CAPA to strengthen the process.
- Drive Improvement Initiatives and Projects.
Skills Proficiency Level
Communication for Impact Skilled
Written and Verbal communication Skilled
Data analysis/MIS Knowledge Skilled
Presentation skills Skilled
Attrition Management Intermediate
KPI tracking and Management Skilled
Mastering Complexity Skilled
Performance Drive and Execution Skilled
Customer Centricity Skilled
Career Level - M1
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