Oracle
Principal User Assistance Developer
Job Description
Short Description
We are looking for a User Assistance (UA) developer to help build a portfolio of assets for the Oracle Database - Data Integration products.
Oracle Data Integration products include the following:
- Oracle GoldenGate
- Oracle Stream Analytics
- Oracle Data Integrator
- Enterprise Data Quality
You will analyze learning requirements for the product and produce content in one of these formats: documentation, videos, tutorials, workshops, etc.
You are expected to have, or quickly attain, subject matter expertise on data integration (E-LT/ETL), data replication, data governance, and high availability concepts. You will translate your product / solution knowledge into effective UA assets that will enable customers / partners / employees to quickly and effectively deploy / use Oracle's Data Integration products.This position requires solid technical aptitude, excellent writing skills, and the ability to complete projects with minimal supervision. Proven ability to develop new material and organize it logically is critical. Previous experience developing user assistance for Data Integration products / applications is highly desirable. Technical expertise in Oracle Data Integration On-Premise/Cloud services or competitive products is highly desirable. The role involves researching new product features and new technology in a fast-paced development environment. Flexibility, good spirits, and a strong DITA background are essential.
We provide the opportunity for continuous learning and the acquiring of new skills. We work intensively in an Agile development environment with fellow UA Developers, product managers, engineers, and quality assurance and support engineers. We are responsive to customer needs and input, as well as to internal requirements. Our writers focus not only on writing excellent content, but also on the technical aspects of publishing the assets to our customers.
Career Level - IC4
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