Oracle
Accounting Support A1-Fin
Job Description
Collaborate and assist the Field consultants in the generation of license inventory report, retrieve relevant paper works and help customers better manage their licenses.
Perform comprehensive research of customer details on Oracle internal applications as well as external websites like Wikipedia, Customer’s corporate website and Google etc.
Effectively work with team members across LIR services to ensure goal achievement for all transactions
In order to maintain and upgrade one’s knowledge in the transaction process and end to end understanding of the business LIR certifications – pre-certification, Bronze, Silver as applicable to be successfully completed
Collaborate with Operational process enablement teams for process improvements, enhancement ideas, UAT testing’s, rebuttal closure
Serves as primary point of contact for all process related inquiries
Career Level - IC0
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