Oracle
Oracle University Community Moderator
Job Description
- Full-time · Entry level: Work in shifts 24/7
- Non-billable Contractor (Temp Staff)
- Academic Qualification
- Graduate or Post-graduate preferably in Marketing Communications or Journalism
- OR
- Degree in BSc Computer Science, BCA , Advanced Certificate in Computer Training (GNIIT)
- Basic IT aptitude to be able to understand Oracle Products and how they are organized
- 2+ years of experience in the education industry / social media platforms / Community Moderation
- Exceptional written and verbal communication skills (since the role is customer-facing) -- a “people person” with great customer service skills.
- Excellent social media aptitude: How platforms work, collaborative learning, how to keep customers engaged on the platform
- Problem solving and troubleshooting skills
/A
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Career Level - N/A
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