Added Today : 478
Expired Today : 169
Oracle
As a member of the Support organization, your focus is to deliver post-sales development, support and solutions to the Oracle customer base while serving as an advocate within Oracle for customer needs. This involves resolving post-sales technical issues by performing technical and application issue analysis solving, and develop fixes within application and infrastructure layers. As a Senior Technical Applications Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. This would include tasks such as analysis of technical issue, fixing and debug software programs for commercial or end user applications and on occasion create modify code.
In this role the engineer serves as a technical domain expert (SME) in one or more product areas under Supply chain Management /Procurement domain. They focus on learning and acquiring the skills necessary to work both as a Sustaining Engineering Developer and a Software Support engineer with varying degrees of responsibility drawn from both job roles. As the most advanced technical engineers in the Software Support team, they work hand in hand with the Product Development and Strategy teams to service Oracle customers. Reviewing source code combined with their ability to triage complex software problems across the stack and down to the code level will result in faster resolution for customers.
They will develop a deep understanding of how an Oracle product or application integrates and interoperates with other Oracle or third party applications. This entails engaging with other similar experts across Application pillars, Middleware and Database, to fix complex integration issues. They will serve as an extension of a Product Development team with the goal to assist their respective Support teams/peers and may even write code fixes to submit for Development review. They will be responsible for triaging customer bugs for their subject areas and assist development with bug prioritization.
The engineer will be regularly engaged for critical customer issues to ensure resolution to the customer’s satisfaction and that the customer’s voice is accurately reflected to all teams within the organization. They will also make specific recommendations for both product and knowledge document improvements to help improve product supportability and customer self-service. With deep functional and technical understanding of the products, they will also be responsible for finding opportunities and creating ways to proactively detect problems in customer’s application environments e.g. via Business Process Monitoring, Sensors systems and help create a better service experience for Oracle customers.
Responsibilities displayed in the job posting |
Candidate to possess following Technical Skills :
Python, R, Java, Groovy, Unix Shell Scripts. Exposure to JavaScript / TypeScript, React.js, Oracle JET,Oracle RDBMS and having understanding to apply frameworks and libraries such as TensorFlow and PyTorch will be added advantage.
Career Level - IC3
Amazon
Manager, Business Analytics, Amazon
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 8, 2024
Amazon
Operations Associate, Amazon Bazaar
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 8, 2024
Oracle
Net 6 Developer with Azure
Professional
Bengaluru, Karnataka
Last Date: March 11, 2025
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: March 1, 2025
Oracle
Contracts Administrator 2-Fin
Professional
Bengaluru, Karnataka
Last Date: Oct. 26, 2024
Oracle
SCM Implementation Consultant
Professional
Bengaluru, Karnataka
Last Date: Feb. 1, 2025
Oracle
Oracle Manufacturing / Maintenance …
Professional
Bengaluru, Karnataka
Last Date: Feb. 9, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: Jan. 15, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 22, 2025
Oracle
Lead Application Developer - Micros…
Professional
Pune, Maharashtra
Last Date: Dec. 10, 2024
Oracle
Senior Performance Engineer
Professional
Bengaluru, Karnataka
Last Date: Jan. 20, 2025
Oracle
Regulatory Compliance Specialist 2
Professional
Bengaluru, Karnataka
Last Date: March 23, 2025
Oracle
Oracle Fusion Techno-Functional SCM…
Professional
Bengaluru, Karnataka
Last Date: Jan. 22, 2025
Oracle
Senior Support Engineer
Professional
Mumbai, Maharashtra
Last Date: Jan. 14, 2025
Oracle
Senior Applications Engineer
Professional
Bengaluru, Karnataka
Last Date: Nov. 19, 2024
Oracle
Site Reliability Developer 4
Professional
Bengaluru, Karnataka
Last Date: Jan. 11, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 23, 2025
Oracle
Software Developer 3
Professional
Hyderabad, Telangana
Last Date: March 16, 2025
Oracle
Principal Consultant- HRMS and Payr…
Professional
Bengaluru, Karnataka
Last Date: Oct. 19, 2024
Oracle
Senior Technical Program Manager
Professional
Bengaluru, Karnataka
Last Date: Jan. 18, 2025