Oracle
Oracle Transportation Management Cloud
Job Description
Deliver Pre-implementation support, Implementation support & also Post-production support and solutions for Oracle Fusion - SCM - Oracle Transportation Management (OTM) Cloud and also OTM Onpremise customers
Important requirements of the Role============- Serve as an Advocate for Customer needs- Resolve Technical and Functional Product issues(Techno-Functional Support)- This will be an opportunity to influence features in the product by giving consistent feedback to Product Management and Engineering teams- Collaborate with different technical teams like Cloud-Ops, Product Engineering, Product Management Etc. to resolve customer issues- Take ownership for resolving customer issues and responsible for sharing the knowledge to internal Oracle employees on diverse customer issues/situation and raised issues- Look at possibilities of automating issue resolutions for frequently reported issues and seek ways to reduce overall time to resolve
Educational Qualification==========A degree i.e.BE/B Tech/MCA demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Experience======4+ years experience with SCM - Oracle Transportation Management (OTM) Cloud OR OTM Onpremise Application
Career Level - IC3
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