Oracle

Principal Technical Analyst

Posted On

June 25, 2024

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Dec. 22, 2024

Job Description

Responsible for the operation of production environments, including systems and databases, supporting critical business technical and functional operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and support ability. This is an opportunity to bring a combination of deep technical & functional knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, improving the cloud, extremely high performance, and high availability requirements. Install, monitor, maintain, support, and optimize all production server hardware and software. Provide advanced technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Bachelors degree in Computer Science, Information Systems, or equivalent work experience. Identifies and implements complex solutions in Technical Infrastructure support and server administration in a mid-sized environment; supporting and troubleshooting distributed applications, software, and operating systems; and administering and solving issues with messaging middleware and message brokers. Knowledge of enterprise platforms. Desire to keep up with modern technology and make recommendations. Knowledge of network architecture and protocols.

Career Level - IC4

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