Oracle
Strategic Customer Service Manager (SCSM)
Job Description
Strategic Customer Service Manager (SCSM)
Department Database Cloud and Exadata Support Strategic Customers Program (SCP) is a DB Cloud/Exadata initiative with primary objective of optimal product and service experience for strategic accounts running business on Oracle’s Cloud Database Platforms: Autonomous Database, DB and Exa Cloud Services, Exadata, and ZDLRA.
Job Description
Description
Strategic Customer Service Manager (SCSM) is an individual contributor role responsible for providing strategic customers with guidance and support needed to ensure successful and effective use of our Cloud/Exadata Database technology. The SCSM needs to have a strong technical background and possess leadership qualities. A successful candidate should have a firm grasp of Oracle core technology product set including Exadata, RAC, Data Guard, solid conceptual understanding of the server technology landscape such as Cloud Computing, Virtualization, and Engineered Systems, as well as exposure to challenges and practices of running a modern IT department.
SCSM will build long-term relationship with assigned customers; serve as a single point of contact and work proactively to drive adoption of known best practices and proactive patching compliance. SCSM will advocate for the customer and become a trusted advisor aligning with customer stakeholders up to and including C-Level. SCSM will coordinate activities with Oracle stakeholders (Sales account team, Engineering, Service teams) to support implementation of Oracle’s account strategy for the customer.
Career Level - IC4
Jobs at Bengaluru
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: Feb. 12, 2025
Oracle
Consulting Project Manager
Professional
Bengaluru, Karnataka
Last Date: Dec. 31, 2024
Oracle
Senior Oracle Database Administrator
Professional
Bengaluru, Karnataka
Last Date: March 16, 2025
Oracle
Junior Oracle Observability & Manag…
Professional
Bengaluru, Karnataka
Last Date: March 5, 2025
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: June 1, 2025
Oracle
ERP Guided Learning Specialist
Professional
Bengaluru, Karnataka
Last Date: March 1, 2025
Oracle
Customer Service Admin Support A4
Professional
Bengaluru, Karnataka
Last Date: June 4, 2025
Amazon
System Development Manager, Payment…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 24, 2024
Oracle
Senior Java Full Stack Developer
Professional
Bengaluru, Karnataka
Last Date: March 3, 2025
More Jobs at Oracle
Oracle
Principal Java Microservice Develop…
Professional
Bengaluru, Karnataka
Last Date: May 19, 2025
Oracle
Principal Product Manager
Professional
Bengaluru, Karnataka
Last Date: Feb. 12, 2025
Oracle
Software Developer 4
Professional
Bengaluru, Karnataka
Last Date: March 23, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 10, 2025
Oracle
Sr Cloud Manager - Delivery PPM Fun…
Professional
Bengaluru, Karnataka
Last Date: Dec. 30, 2024
Oracle
Senior EPM Cloud Tech Lead
Professional
Hyderabad, Telangana
Last Date: March 25, 2025
Oracle
Oracle Apps DBA with RAC
Professional
Hyderabad, Telangana
Last Date: Feb. 1, 2025
Oracle
Principal Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: March 29, 2025
Oracle
Principal Member technical Staff
Professional
Bengaluru, Karnataka
Last Date: Jan. 18, 2025
Oracle
SCM Lead / Solution Architect
Professional
Bengaluru, Karnataka
Last Date: Dec. 31, 2024
Oracle
Principal Product Manager
Professional
Bengaluru, Karnataka
Last Date: Jan. 25, 2025
Oracle
Oracle Procurement, Inventory and C…
Professional
Bengaluru, Karnataka
Last Date: Feb. 9, 2025
Actively Recruiting Companies at Bengaluru, Karnataka