Oracle

Sr Analyst,SaaS Delivery - Fusion OTL and Absences

Job Description

  1. Resource would play a lead role in running development and support projects for Oracle Fusion HCM (OTL and Absence Management)/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
  2. The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
  3. Resource should be able to independently work on customer issues
  4. Functionally good in Fusion OTL and Absence Management
  5. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion OTL/Absence Management
  6. Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business 
  7. Report progress/status/risk/issues on development at regular basis.
  8. Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion OTL/Absence Management modules
  9. Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
  10. Resource should be able to understand customer requirements/user stories and implement practical solutions. 
  11. Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

Personal Attributes

  1. Self driven and result oriented
  2. Strong problem solving/analytical skills
  3. Strong customer support and relation skills
  4. Effective communication (verbal and written)
  5. Focus on relationships (internal and external)
  6. Strong willingness to learn new things and share them with others
  7. Influencing/negotiating
  8. Team player
  9. Customer focused and customer facing skills
  10. Confident and decisive
  11. Values Expertise (maintaining professional expertise in own discipline)
  12. Enthusiasm
  13. Flexibility
  14. Organizational skills
  15. Values and enjoys coaching/knowledge transfer ability
  16. Values and enjoys teaching technical courses

Other essential skills

  • Experience in understanding customer requirement.
  • Good knowledge of business processes and application setups
  • Customer facing
  • Lateral thinking
  • Time Management
  • Good Functional expertise on Fusion SaaS applications
  • Knowledge of performance tuning is a plus.
  • OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

Your Qualifications

The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well . 

Skills - Fusion SaaS Techno-functional skills in Fusion HCM (OTL and Absence Management)Technical Skills -  SQL, PL/SQL, HCM Extracts, BI/OTBI Reports  

Ready to work in shifts including night shift. The role will be based in Bangalore.

Career Level - IC3


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