Oracle
Sr Analyst,SaaS Delivery - Talent Management
Job Description
- Resource would play a lead role in running development and support projects for Oracle Fusion HCM (OTL and Absence Management)/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
- The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
- Resource should be able to independently work on customer issues
- Functionally good in Fusion OTL and Absence Management
- Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion OTL/Absence Management
- Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
- Report progress/status/risk/issues on development at regular basis.
- Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion OTL/Absence Management modules
- Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
- Resource should be able to understand customer requirements/user stories and implement practical solutions.
- Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.
Personal Attributes
- Self driven and result oriented
- Strong problem solving/analytical skills
- Strong customer support and relation skills
- Effective communication (verbal and written)
- Focus on relationships (internal and external)
- Strong willingness to learn new things and share them with others
- Influencing/negotiating
- Team player
- Customer focused and customer facing skills
- Confident and decisive
- Values Expertise (maintaining professional expertise in own discipline)
- Enthusiasm
- Flexibility
- Organizational skills
- Values and enjoys coaching/knowledge transfer ability
- Values and enjoys teaching technical courses
Other essential skills
- Experience in understanding customer requirement.
- Good knowledge of business processes and application setups
- Customer facing
- Lateral thinking
- Time Management
- Good Functional expertise on Fusion SaaS applications
- Knowledge of performance tuning is a plus.
- OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.
Your Qualifications
The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well .
Skills - Fusion SaaS Techno-functional skills in Fusion HCM (Talent Management) Technical Skills - SQL, PL/SQL, HCM Extracts, BI/OTBI Reports
Ready to work in shifts including night shift. The role will be based in Bangalore .
Career Level - IC3
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