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Oracle
As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes:
Oracle Database-as-a-Service
Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud. As a service offering built on top of Oracle Cloud Infrastructure, it integrates award winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata and Oracle Real Application Clusters (RAC) making them available to customers of all stripes both for Online Transaction Processing (OLTP) as well as Data Warehousing workloads.
References
Educational Qualification
Required skills
Technical
Working Experience in Oracle Cloud Technologies – Oracle Cloud Infrastructure (OCI)
Work experience and in-depth knowledge in
In-depth knowledge and working experience in Oracle Database Performance Tuning
Good working knowledge of other Oracle Database Areas
Experience in the following
Customer Management
Work Experience
Career Level - IC4
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