Oracle
Systems Analyst 3-IT
Job Description
An ideal candidate is expected to work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure, and should meet the following criteria:
- Would be client facing and would have regular/frequent meetings with the Client. Support would need to be available to the client during US business hours.
- Would be responsible for a wide variety of projects (working in tandem with site PMO), lead and mentor the client as to industry best practices.
- Would have responsibility to consult the client as to solutions, functionality, reporting, system and other KPI monitoring, establishing department goals in alignment with client initiatives and strategies.
- The associate would be responsible for logging and tracking SRs related to the areas of responsibilities, facilitating client and resource (i.e. AMS, On-Site, etc) communication, and owning issues to a full and complete resolution.
- The candidate would also participate in any IT department upgrades, testing events, meetings, etc and be responsible for the proper and updated documentation of all solutions, workflows, test scripts, cortex and any other documents to fully create a repository of current state with this particular client.
Career Level - IC3
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