Oracle
Revenue Analyst 3-Fin
Job Description
Job Responsibilities
- Independently lead an escalation and projects, provide update to stakeholders and executives
- Drive UAT/Process improvement Project, ability to identify gaps in the End-to-End process & report to business
- Sound knowledge on the Quote to Cash process
- Ability to transit from transactions to RCA mode.
- Knowledge of handling processes on Order Management, AR, Collections.
- Provides expert process knowledge support to team on queries coming up for Migrations, Terminations, Customer Data, Serial corrections etc
- Experience in Fusion Business intelligence would be an added advantage.
- Able to provide metrics/data as per the requirement.
- Develop and refine documentation to support consistent best practices and ensure key fiscal controls are supported and risks are mitigated.
- Represent the organization for any cross functional initiative
- Ensure adequate back-up planning for all critical positions
- Assist and guide team members who need support on floor
- Own the Process Documentation by ensuring all the desk manuals, I learning content is updated and current
- Develop Training framework for new joiners within operations
- Improve process health metrics and KPIs based on extensive data analysis
- Own all the executive escalations impacting customer centricity and drive the issue till closure
- Collect, input, verify and analyze data to validate actual practice versus business objectives thus helping with internal audit parameters and defining scope for improvement.
- Identify critical automation/process simplification projects. Able to innovate and bring changes that can reduce the time and enhance productivity.
Key Skills
- Should have executive communication skills
- Should have Business presentation skills
- Should have Influencing & Negotiation skills
- Should have expertise in MS Office Applications like Excel, Word and Power Point
- Should be able to take decisions independently
- Should have the ability to convert data into meaningful information
- Should have proactive approach and should be solution oriented
- Should drive team innovation
- Should be well versed in project management concepts
- Should be good at stake holder engagement
Key Competency
- Communicating for Impact
- Gains broad support and buy-in for initiatives from key stakeholders
- Influences others to change their perceptions in a positive, creative and respectful way
- Anticipates reactions and responds appropriately
- Adjusts message delivery to address specific needs and perspectives of the audience
- Ensures that proposals or arguments are supported by strong logic and a compelling business case, addressing all relevant factors
- Collaboration
- Builds reciprocal relationships with different parts of the business, partners and customers
- Identifies synergies across LOBs and acts on opportunities to integrate efforts
- Builds diverse and inclusive teams Leverages others expertise and shares information and best practices to optimize work results
- Performance drive and Execution
- Knows the business and understands metrics/key performance indicators required by self-and/or team to deliver results
- Takes pragmatic and 'hands-on' approach; knows the numbers and how they are created
- Regularly measures and monitors own and/or team's progress against performance goals
- Knows when and how to make improvements and adjustments to ensure full achievement of goals
- Coaches and/or supports team members toward optimal performance
- Mastering Complexity
- Makes decisions willingly, even when facing uncertainty
- Develops and systematically evaluates alternative courses of action
- Identifies solutions and evaluates consequences and impact of alternatives
- Makes timely and effective decisions by assessing risk, evaluating alternatives, and applying judgment even with incomplete data
- Change Agility
- Positively influences others to adapt when faced with changing business condition
- Drives change skillfully, gains adoption from all stakeholders in a timely manner
- Quickly recognizes situations or conditions where change is needed
- Demonstrates resilience in times of change and uncertainty
- Competitive Edge
- Anticipates customer needs and applies best practices and creative solutions
- Uses best practices to drive efficiency and productivity within the team Identifies and acts on opportunities for new or improved products, processes, or systems
- Uses professional/industry insight to inform greater understanding of competitive landscape
- Inspirational Leadership
- Leads by example and personally models positive values, inclusive behaviors, and work practices
- Projects confidence, expertise, and authority
- Demonstrates integrity, honesty, and fairness in dealing with colleagues and customers
- Exhibits, promotes, and supports ethical behavior and business practices; complies with Oracle's standards of ethics and business conduct.
- Proactively seeks feedback and focuses on developing relevant capabilities.
Basic Requirements
- Any Graduate with 7-10 years of relevant experience
- Flexible to work in shifts
Career Level - IC3
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