Oracle

Principal Technical Account Representative (TAM)

Job Description

Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery.   They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part.

Job Desc

  • Responsible for managing and supporting database platforms,
  • Working closely with the partners, application support teams, technical support team
  • As Senior Member of team recognize areas for improvement in the team;
  • Responsible for  taking appropriate action to initiate changes; 
  • Responsible for recommending and implementing database security policies, database backup, recovery, and redundancy strategies
  • Responsible for implementing automated monitoring to ensure proactive handling of issues
  • Working independently to perform database performance analysis, capacity planning, system sizing and ongoing maintenance and recommending best practices
  • Responsible for migrating customer on premise environments to Oracle Public Cloud.
  • Acting as a mentor for the team and conducting knowledge sharing sessions with the colleagues
  • Strong communication skills will be desired 

Requirement

  • Engineering Graduate
  • Excellent verbal & written communication skills
  • Should be have leadership experience in managing Large and complex Oracle Databases   Installations and Projects
  • Must be a team player
  • Excellent Requisite Core Oracle Database Skill Sets
  • Should have worked on Database Versions 10g, 11g and 12c Hands on.
  • Minimum of 12 Years of Relevant Experience
  • Should have worked extensively on Database Upgrades/ Platform Migrations/Backup and Recovery/Maintenance.
  • Should have excellent Knowledge on Database Options including RAC/ASM/ Active Data Guard etc.
  • Should be expert in Golden Gate and must have exposure to large GG installations
  • Experience in Veridata  will be preferred .
  • Minimum 2 years of experience in Oracle Engineering products
  • Problem management and provide work arounds in crisis situations.
  • Should have experience in managing large customer engagements
  • Should be a Hands on Guy and able to provide Technology Leadership to team.

Career Level - IC4


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