Oracle
Technical Support Analyst - Cloud Database Performance
Job Description
As a member of a support organization, the job focus is to deliver high-quality customer service to the Oracle database cloud customer base while serving as an advocate for customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibilities include:
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve technical issues.
- Following standard operating procedures for proper engagement of internal and external stakeholders.
Autonomous Database
An autonomous database is a cloud database that uses machine learning to automate database tuning, security, backups, updates, and other routine management tasks traditionally performed by DBAs. Unlike a conventional database, an autonomous database performs all these tasks and more without human intervention.
Oracle Database-as-a-Service
Oracle Database-as-a-Service (DBaaS) brings the power and versatility of the Oracle Database to the cloud. As a service offering built on top of Oracle Cloud Infrastructure, it integrates award-winning Oracle database technologies such as the Oracle Autonomous Database, Oracle Exadata, and Oracle Real Application Clusters (RAC) making them available to customers of all stripes both for Online Transaction Processing (OLTP) as well as Data Warehousing workloads.
References
- https://www.oracle.com/database/what-is-a-cloud-database
- https://www.oracle.com/database/autonomous-database.html
- https://www.oracle.com/database/what-is-autonomous-database.html
Educational Qualification
- A degree in a relevant field from a recognized university
- B Tech / M Tech / BE / MCA / MSc or BSc Computer science
Career Level - IC4
Jobs at Bengaluru
Oracle
Sr Principal Software Developer
Professional
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Senior Engineering Manager, Sports,…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 10, 2024
Oracle
Senior Fusion Middleware Administra…
Professional
Bengaluru, Karnataka
Last Date: Oct. 9, 2024
Oracle
System Administrator 3-IT
Professional
Bengaluru, Karnataka
Last Date: Oct. 9, 2024
Oracle
Oracle Manufacturing / Maintenance …
Professional
Bengaluru, Karnataka
Last Date: Feb. 9, 2025
Oracle
Support Engineer - Java
Professional
Bengaluru, Karnataka
Last Date: Feb. 1, 2025
Oracle
Oracle Fusion SCM Technical Lead/Co…
Professional
Bengaluru, Karnataka
Last Date: Feb. 8, 2025
Oracle
Principal Applications Engineer
Professional
Bengaluru, Karnataka
Last Date: Dec. 17, 2024
Oracle
Senior Technical Analyst - EBS Fina…
Professional
Bengaluru, Karnataka
Last Date: Oct. 16, 2024
Oracle
Application Developer - Java Angula…
Professional
Bengaluru, Karnataka
Last Date: Feb. 23, 2025
Oracle
Product Manager/Strategy 3-ProdDev
Professional
Bengaluru, Karnataka
Last Date: Dec. 5, 2024
More Jobs at Oracle
Oracle
Accounting Support A1-Fin
Professional
Bengaluru, Karnataka
Last Date: Oct. 29, 2024
Oracle
Principal Member Technical Staff
Professional
Bengaluru, Karnataka
Last Date: Oct. 1, 2024
Oracle
Senior Advanced Services Engineer, …
Professional
Mumbai, Maharashtra
Last Date: Feb. 10, 2025
Oracle
Software Development Snr Director
Professional
Bengaluru, Karnataka
Last Date: Dec. 11, 2024
Oracle
Senior Analyst - Tax & Treasury Ope…
Professional
Gurugram, Haryana
Last Date: Oct. 14, 2024
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: Feb. 10, 2025
Oracle
Technical Account Representative (T…
Professional
Hyderabad, Telangana
Last Date: Nov. 19, 2024
Actively Recruiting Companies at Bengaluru, Karnataka