Oracle

Customer Success Specialist, CSS Platform - Env Management

Posted On

April 9, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

April 22, 2025

Job Description

Oracle is leading the digital revolution. We are building a customer platform delivering leading standard practices , services automation to realize tangible business outcomes and accelerate customer success. Join us and play an instrumental role in coordinating the software that will have a truly global impact.

What You’ll Do

Solve the kind of enthralling, high-scale challenges that engineers live for. An experienced Oracle Fusion Application Technical professional who understands Environments, solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. As an Oracle Fusion Application Technical professional you will be:

Performing administrative activities with respect to SaaS Fusion Application and EPM Environments

Understanding Lifecycle of Cloud provisioning, Cloud subscriptions

Performing Oracle IAM/IDCS and User management of Cloud Applications

Scheduling clones as per the project requirements and performing post clone activities

Proactively monitoring the environments related critical events/announcements, take required actions, communication with the internal team for required remediations.

Able to manage Change Management and Release Management Of Fusion Application Pods

Working in a global role that involves interacting and managing relationships with Internal development, testing, automation testing, Oracle University, and partner ecosystem.

Liaising with project team members in mitigating environment specific queries

What You’ll Bring

Your eternal curiosity and impressive problem-solving ability will help us reimagine the future of technology. You have that rare combination—a sharp technical brain and a head for business. You’ll use this to help customers achieve real-world success with our products. We also look for:

Oracle Fusion Application Technical skills

5+ years of industry experience

Good understanding of cloud technologies (SaaS, PaaS, OCI)

Working knowledge of Oracle APEX, SQL/PLSQL, REST API will be added advantage

Demonstrate Change Management and Release Management skills in Fusion Application Pods

Bachelors/Masters/Engineering Degree

Excellent written and verbal communication skills

Excellent IT aptitude: How Fusion Application, SaaS, Modern Best Practices

Problem solving and troubleshooting skills

Career Level - IC3

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