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Oracle
The Financial Services Global Business Unit is actively engaged in the evolution of Oracle’s application cloud development and are looking for hardworking individuals who want to be involved in the exciting chapter of GBU support. We are actively engaged in evaluating and implementing new support processes and tools to help meet SaaS customer support requirements and provide first class support to both our cloud and on-prem customers
If you are a highly analytical, articulate problem solver who enjoys team collaboration and want to contribute to a new way of supporting our customers, we want to hear from you. Contributors will work directly with customers to capture and understand their issues and detail the progress of product solutions in our service request system. Team members will be active in defining and shaping technology and processes to improve our support delivery capabilities in the SaaS space. This is an excellent opportunity to learn and use technologies such as SR automation and other proactive initiatives to meet the needs of the support team’s goal to provide best of class support
Responsibilities include:
Qualifications & skills:
What we offer:
Life at Oracle:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At Oracle, we don’t just value differences—we celebrate them. We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.htm
Career Level - IC3
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