Oracle

Oracle SaaS ERP Functional - Technical Analyst 3

Job Description

As a member of the Support organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. We are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and raised issues. 

As a Sr. Support Engineer, we will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, we should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. 

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., 
 

Career Level - IC3


Jobs at Bengaluru

Oracle

Site Reliability Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: May 29, 2025

Oracle

Sales Consulting Director

Professional

Bengaluru, Karnataka

View Details

Last Date: March 24, 2025

Oracle

Student / Intern

Campus

Bengaluru, Karnataka

View Details

Last Date: Nov. 25, 2024

Oracle

Principal Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 25, 2024

Apple

Logistics Program Manager

Experienced

Bengaluru, Karnataka

View Details

Last Date: Nov. 18, 2024

Oracle

Managing Principal Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 19, 2024

Oracle

Senior Member of Technical Staff

Professional

Bengaluru, Karnataka

View Details

Last Date: March 23, 2025

Google

Senior Software Engineer, AI/ML Nat…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: Nov. 28, 2024

Oracle

Member Of Technical Staff (IC2)

Professional

Bengaluru, Karnataka

View Details

Last Date: March 15, 2025

Publicis Sapient

Senior Developer Mobile Solutions L…

Associate

Bengaluru, Karnataka

View Details

Last Date: Nov. 19, 2024

Oracle

Solution Architect - Payment’s doma…

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 7, 2025

Oracle

Senior Cloud Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 25, 2024




More Jobs at Oracle

Oracle

Software Developer 2

Professional

Bengaluru, Karnataka

View Details

Last Date: March 23, 2025

Oracle

Applications Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 12, 2025

Oracle

Administrative Assistant A3

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 11, 2025

Oracle

Java J2EE Senior Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 17, 2024

Oracle

Senior Applications Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: May 5, 2025

Oracle

SaaS Finance Functional Senior Impl…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 6, 2025

Oracle

Senior DevOps Developer

Professional

Pune, Maharashtra

View Details

Last Date: Dec. 10, 2024

Oracle

AWS DevOps Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Jan. 14, 2025

Oracle

Software Developer (OCI)

Professional

Bengaluru, Karnataka

View Details

Last Date: April 26, 2025

Oracle

HCM Cloud Senior Principal Consulta…

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 19, 2024

Oracle

Applications Developer 3

Professional

Thiruvananthapuram, Kerala

View Details

Last Date: Dec. 14, 2024

Oracle

UI Architect IC4

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 3, 2025