Oracle
Technical Account Representative (TAM) 5 - Oracle SAAS/ERP
Job Description
Your Responsibilities
Key tasks include, but are not limited to, the following:
SCOPE:
- Manage service delivery activities for customer’s diversified set of Oracle SaaS Products deployed on Cloud
- Represent as a single point of contact between customer & Oracle.
- Manage the service delivery through virtual team of resources.
- Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy.
- Work on improvement initiatives as required
ACCOUNTABILITIES
- Review existing services & contracts and understand the scope thoroughly.
- Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards.
- Deliver regular business and operational reviews to key business stakeholders.
- Implement Service Improvement policy and processes.
- Manage and co-ordinate changes in customer environments per customer strategy.
RESPONSIBILITIES
- Service Planning
- Technology Change Management
- Contractual and Financial Control
- Service Governance
- Problem and Incident Management
- Issue and Risk Management
- Escalation Management
- Best Practice Advice and Recommendations
- Business Development and Renewals
- Customer Satisfaction
- Provide leadership, motivation and direction
Career Level - IC5
Jobs at Bengaluru
Oracle
Senior Member of Technical Staff - …
Professional
Bengaluru, Karnataka
Last Date: Feb. 2, 2025
Oracle
Senior Applications Engineer
Professional
Bengaluru, Karnataka
Last Date: March 26, 2025
Oracle
Techno-functional SCM Analyst
Professional
Bengaluru, Karnataka
Last Date: Jan. 22, 2025
Amazon
Senior Marketing Manager, Paid Sear…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 28, 2025
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: Feb. 5, 2025
Oracle
Sr Associate Delivery Consultant
Professional
Bengaluru, Karnataka
Last Date: Feb. 1, 2025
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: March 12, 2025
Staff Software Engineer, Search
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 23, 2025
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: May 4, 2025
Customer Engineer, Gemini Code Assi…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 30, 2025
Oracle
SaaS HCM Functional Senior implemen…
Professional
Bengaluru, Karnataka
Last Date: Jan. 25, 2025
Oracle
Oracle Database Administrator
Professional
Bengaluru, Karnataka
Last Date: May 4, 2025
More Jobs at Oracle
Oracle
Senior Analyst - Fusion HCM Technic…
Professional
Bengaluru, Karnataka
Last Date: March 13, 2025
Oracle
Techno-functional SCM Analyst
Professional
Bengaluru, Karnataka
Last Date: Jan. 22, 2025
Oracle
Financial Analyst, OFD Global Finan…
Professional
Bengaluru, Karnataka
Last Date: March 3, 2025
Oracle
QA Analyst 2-ProdDev
Professional
Bengaluru, Karnataka
Last Date: March 19, 2025
Oracle
Principal Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: March 26, 2025
Oracle
Principal Cloud Solution Engineer
Professional
Gurugram, Haryana
Last Date: Feb. 25, 2025
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: Feb. 10, 2025
Oracle
Principal Member Technical Staff
Professional
Bengaluru, Karnataka
Last Date: July 12, 2025
Oracle
Global Business Revenue Operations …
Professional
Bengaluru, Karnataka
Last Date: May 24, 2025
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: March 29, 2025
Oracle
Senior Cloud Consultant - VBCS/OIC
Professional
Bengaluru, Karnataka
Last Date: Jan. 29, 2025
Actively Recruiting Companies at Bengaluru, Karnataka