Oracle

Software Development Manager

Posted On

Oct. 24, 2024

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

April 22, 2025

Job Description

Oracle’s Cloud Infrastructure (OCI) team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.

The Support organization in OCI is building new services to addressing complex, large scale and connected event platforms that manifests as the following services – Oracle Support Center and Oracle Support Digital Assistant. These services are cornerstones of the Customer experiences offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations to be created.

In the OCI Support Tooling team, we are dedicated to developing a scalable platform to meet the expanding needs of Oracle Cloud. Our goal is to optimize support costs while delivering a top-tier support experience to our customers. We utilize advanced rule-based systems and machine learning-driven alerting, as well as interactive bots to assist with customer issues. The team is focused on enhancing these fundamental capabilities and continually improving the customer experience.

We’re looking for people managers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives.

As a Manager of Software Engineers, you will own delivery of the software development for major components of Oracle’s Cloud Infrastructure.

You are the front-line manager who leads and shepherds the team to achieve their goals with high efficiency and ZERO impact to the customers. The direction and culture of the team is also driven by you. This is a great opportunity for you if you are interested in solving complex problems and making a significant impact on the quality of cloud technologies and customer experience on a daily basis.

Career Level - M2

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