Oracle
Senior Technical Analyst
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Career Level - IC3
Jobs at Bengaluru
Oracle
Oracle Database Administrator
Professional
Bengaluru, Karnataka
Last Date: Feb. 15, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 29, 2025
Oracle
Senior Site Reliability Engineer
Professional
Bengaluru, Karnataka
Last Date: May 20, 2025
Oracle
Senior Engineer (WebLogic, OCI, Ban…
Professional
Bengaluru, Karnataka
Last Date: June 18, 2025
Oracle
Oracle Finance Fusion Functional En…
Professional
Bengaluru, Karnataka
Last Date: March 2, 2025
Oracle
Site Reliability Developer 3
Professional
Bengaluru, Karnataka
Last Date: Feb. 28, 2025
Amazon
System Devlopment Engineer-III, Pay…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 28, 2025
Oracle
Principal Software Development Engi…
Professional
Bengaluru, Karnataka
Last Date: May 28, 2025
Oracle
Senior Technical Analyst - EBS Fina…
Professional
Bengaluru, Karnataka
Last Date: March 26, 2025
More Jobs at Oracle
Oracle
Senior Prinicipal Member of Technic…
Professional
Bengaluru, Karnataka
Last Date: April 29, 2025
Oracle
IAM/IDAM Solution Architect - Presa…
Professional
Mumbai, Maharashtra
Last Date: June 16, 2025
Oracle
CX Service COE - Senior Technical S…
Professional
Thiruvananthapuram, Kerala
Last Date: May 10, 2025
Oracle
Software Development Engineer
Professional
Bengaluru, Karnataka
Last Date: April 13, 2025
Oracle
Full Stack Developer-PLSQL /Java
Professional
Bengaluru, Karnataka
Last Date: May 10, 2025
Oracle
Java Products Technology trainer an…
Professional
Bengaluru, Karnataka
Last Date: June 3, 2025
Oracle
Senior Software Developer
Professional
Hyderabad, Telangana
Last Date: April 19, 2025
Oracle
SaaS Finance Functional Senior impl…
Professional
Bengaluru, Karnataka
Last Date: Feb. 9, 2025
Oracle
QA Analyst 2-ProdDev
Professional
Kolkata, West Bengal
Last Date: April 14, 2025
Oracle
Software Developer 2
Professional
Bengaluru, Karnataka
Last Date: March 24, 2025
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: March 1, 2025
Oracle
Strategic Customer Service Manager …
Professional
Bengaluru, Karnataka
Last Date: Jan. 20, 2025
Actively Recruiting Companies at Bengaluru, Karnataka