Oracle
Technical Analyst 4-Support
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).
Career Level - IC4
Jobs at Bengaluru
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 23, 2025
Oracle
Senior Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: March 7, 2025
Oracle
Systems Analyst 4-IT
Professional
Bengaluru, Karnataka
Last Date: April 22, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: April 28, 2025
Oracle
Consulting Project Manager-Core ban…
Professional
Bengaluru, Karnataka
Last Date: April 19, 2025
Amazon
Visual Design Associate, PV GSS
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 21, 2025
Oracle
Oracle CX Fusion Sales and Service …
Professional
Bengaluru, Karnataka
Last Date: May 4, 2025
Oracle
Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: March 15, 2025
Oracle
Oracle Procurement, Inventory and C…
Professional
Bengaluru, Karnataka
Last Date: Feb. 9, 2025
Oracle
Site Reliability Developer 3
Professional
Bengaluru, Karnataka
Last Date: April 22, 2025
Amazon
System Development Engineer, Amazon…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 28, 2025
Oracle
Software Developer 3
Professional
Bengaluru, Karnataka
Last Date: March 19, 2025
More Jobs at Oracle
Oracle
Principal Integrations Developer
Professional
Bengaluru, Karnataka
Last Date: June 18, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: May 13, 2025
Oracle
Technical Lead Architect
Professional
Bengaluru, Karnataka
Last Date: May 26, 2025
Oracle
Systems Analyst 2-IT
Professional
Bengaluru, Karnataka
Last Date: April 13, 2025
Oracle
Financial Consolidation & Close (FC…
Professional
Bengaluru, Karnataka
Last Date: Jan. 20, 2025
Oracle
Principal Product Manager
Professional
Bengaluru, Karnataka
Last Date: Feb. 12, 2025
Oracle
Technical Analyst 3-Support
Professional
Chennai, Tamil Nadu
Last Date: June 28, 2025
Oracle
Oracle Fusion Finance Functional Co…
Professional
Hyderabad, Telangana
Last Date: May 20, 2025
Oracle
System Administrator 3-IT
Professional
Bengaluru, Karnataka
Last Date: Feb. 7, 2025
Oracle
Associate Transaction Processing Co…
Professional
Gurugram, Haryana
Last Date: Feb. 24, 2025
Actively Recruiting Companies at Bengaluru, Karnataka