Oracle

Implementation Project Specialist II

Posted On

Nov. 20, 2024

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

May 19, 2025

Job Description

Management of concurrent consulting engagement projects

Coordination of the installation, configuration, training, transitioning, and support of Oracle Hospitality products, ensuring the use of the latest Oracle installation, configuration, and training standards and procedures, to the agreed project scope/deliverables, timeline and with quality outcomes

Contributing to and meeting regional revenue targets, with a focus on delivery lead time reduction and obtaining positive customer referenceability

Management of the relationship with stakeholders during the consulting engagements

Validation and management of consulting engagement scope, verification of order documentation, customer credit status, and updating of Oracle internal reporting tools including project status, forecasting, internal financial and status reporting, and checklist tools

Preparation, collation, communication (written and verbal, in conjunction with identified customer stakeholders) and appropriate storing of project or program plans and schedules, meeting minutes, milestone progress reports, project status reports, risks and issue management logs, scope change documentation, other project deliverables, and other project files

Scheduling of and leading project meetings related to consulting engagements

Scheduling of project resources with suitable skillsets

Timely and accurate verification of timecards and expenses reports related to consulting engagements and subsequent production of timely and accurate consulting engagement invoicing

Oversee and manage escalation of Service Requests, Oracle Service Cloud tickets and enhancement requests

Oversee, resolve, and manage escalation of project risks and issues, including risks and issues escalated from project resources and other stakeholders

Remain current and familiar with Oracle product new releases and new features

Undertake other activities in support of in-region and Project Management Office initiatives

Career Level - IC2

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