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Oracle
Oracle’s Customer Deal Desk team is looking for a motivated, proactive, and detail-oriented Customer Deal Desk Specialist to join our team. This role is critical in supporting the Deal process, ensuring timely and smooth deal closure, and assisting with complex quoting and contract validation. As a Lead Customer Deal Desk Specialist, you will work closely with Sales, Approver Group, CSDM, Customer Data, Order Management, Collections, and other internal teams to resolve challenges and provide solutions that enable the effective processing of Oracle’s orders.
In this role, you will have the opportunity to work on complex and non-standard quoting, new product and project quoting, and ensure smooth end-to-end deal flow. You will also be an integral part of our proactive reach-out service, engaging with Sales on their forecasted and upside deals to ensure timely closure. The role requires the ability to adapt quickly in a dynamic environment, where system tools, support models, and processes are continuously evolving. The ideal candidate will be a quick learner, open to change, and able to keep pace with the ongoing changes in our organization.
Key Responsibilities:
Qualifications & Skills:
Additional Information:
Career Level - IC2
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