Oracle
Customer Service Admin Support A2
Job Description
Cerner is looking for a Support Operations Analyst. As a Support Operations Analyst, you will be responsible for managing user accounts, evaluate change and modification requests, implement electronic access for various clinical solutions and systems. This includes support of Enterprise Applications like Cerner’s Millennium, Soarian, Pharmacy, GE Centricity, Active Directory, Microsoft Exchange, PeopleSoft, and many other such applications. In this role, you will also require to process end-user account requests with concerning service-level agreements while ensuring compliance with established policies and standards, you would serve as a liaison and interact with internal/external individuals and other work units at various levels, concerning technical and non-technical issues related to Cerner and third-party applications.
Qualifications
Basic Qualifications:
- At least 4 years of total combined related work experience or completed higher education, including:
- Bachelor’s degree in Information Systems, Computer Science, Computer Engineering or Software Engineering or related fields, or equivalent relevant work experience
Preferred Qualifications:
- At least 1 years of working experience on IAM Windows Active Directory (AD) and client applications.
- Minimum 1 year experience on Account Creation, Modification and Termination in Windows Active Directory, O365 and client applications.
- Minimum 1 year experience on O365 email administration (Provisioning, licensing, troubleshooting)
- Minimum 1 year experience on Group modification and removal in Windows AD and client applications.
- Added advantage having knowledge on automating Identity workflows using PowerShell, Python for On-premises Active Directory
- Candidate is expected to have better understanding on SLAs/KPIs.
- Excellent written and oral communication skills.
Expectations:
• Willing to work in evening shift to support US Clients (5:30 PM- 2:30 AM)
Career Level - IC0
Jobs at Bengaluru
Oracle
Lead Analyst - Collections
Professional
Bengaluru, Karnataka
Last Date: Aug. 26, 2025
Oracle
Senior Principal Consultant - PLSQL…
Professional
Bengaluru, Karnataka
Last Date: Oct. 25, 2025
Amazon
Associate Corporate Counsel
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 10, 2025
Oracle
Senior Automation Engineer, Redwood…
Professional
Bengaluru, Karnataka
Last Date: Sept. 3, 2025
Oracle
CSS – Oracle SAAS – Senior Manager …
Professional
Bengaluru, Karnataka
Last Date: Sept. 5, 2025
Oracle
Technical Analyst 2-Support
Professional
Bengaluru, Karnataka
Last Date: Oct. 15, 2025
Oracle
Contracts Administrator
Professional
Bengaluru, Karnataka
Last Date: Oct. 20, 2025
Oracle
Senior Financial Accountant
Professional
Bengaluru, Karnataka
Last Date: Aug. 19, 2025
Oracle
Technical Analyst 3-Support
Professional
Bengaluru, Karnataka
Last Date: Aug. 6, 2025
More Jobs at Oracle
Oracle
Principal Security Engineer
Professional
Thiruvananthapuram, Kerala
Last Date: Sept. 2, 2025
Oracle
Core Banking Functional consultant
Professional
Bengaluru, Karnataka
Last Date: Oct. 25, 2025
Oracle
Oracle Application Lead (Oracle PLS…
Professional
Bengaluru, Karnataka
Last Date: June 9, 2025
Oracle
Principal NSAW Consultant- Night Sh…
Professional
Hyderabad, Telangana
Last Date: June 10, 2025
Oracle
Technical Analyst 1-Support
Professional
Bengaluru, Karnataka
Last Date: Nov. 11, 2025
Oracle
Consulting Technical Manager - Java…
Professional
Bengaluru, Karnataka
Last Date: July 6, 2025
Oracle
Technical Analyst 4-Support
Professional
Bengaluru, Karnataka
Last Date: Sept. 6, 2025
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: Nov. 23, 2025
Actively Recruiting Companies at Bengaluru, Karnataka