Oracle
Credit & Collections Analyst 1-Fin
Job Description
Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.
Responsible to ensure that the company’s accounts receivable are converted to Cash (collected).
ensure that the company’s DSO (DAYS SALES OUTSTANDING) is well within the internal benchmarks
This role requires you to partner with customers and other stakeholders within the Organization, whereby you provide resolution to the customer issue, remove the payment barriers, provide a good customer experience, and facilitate faster collections
Preferred Qualification / Skills - Graduate / Postgraduate in any stream
Minimum 3 + years of work experience in customer service
Strong written and oral communication
Order to cash / Collections experience preferable
Customer facing work-experience to resolve queries (in any Business stream) is a must
Strong Interpersonal skills, Comprehension and Communication skills
Career Level - IC1
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