Oracle

Siebel Principal Architect, CSS Global SaaS & Apps Delivery

Posted On

Feb. 7, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Aug. 6, 2025

Job Description

Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. https://www.youtube.com/watch?v=Bg2v1pAyp0E

CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem /Hybrid. ITIL, ISO2000 & other industry specific best practices used to manage the customer application & software across different Oracle technology stack.

Driving adoption of Oracle Cloud Infrastructure (OCI) for our customer is main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle’s cloud technology as well as our valued added engineering solutions that provides highly differentiated service experience to our customers in cloud.

Do you like to work in edge technologies ?
Are you excited to develop professionally ?
Do you love talking to your customer & want to see how you are influencing customer life though managed cloud service experience ?
If answer is Yes ? Then we are searching an IT engineer like YOU.

What you will be doing:

· As a Siebel Architect, you will be responsible for designing, developing, and maintaining Siebel CRM applications to meet the business needs of our organization.

· You will collaborate with cross-functional teams, including business analysts, system administrators, and quality assurance testers, to ensure the seamless integration and optimal performance of the CRM system.
· As a Technical SME, you will be working directly with customers on new implementation, migration & Run/Maintain projects.
· You will be working with a globally spread talented teams across technology domains.
· You will handle critical issues and escalations with utmost customer satisfaction.
· You should flexible to work in multiple technologies . You will also get plenty of time to sharpen the saw and keep your skills fresh (through Oracle learning program) . Upskilling is an important aspect of the career which not only help business but also assist in your growth.
· Opportunity to work in OCI/ Gen2 Cloud

What you bring:
· 12+ years of industry experience in Oracle SIEBEL including WebLogic & DB administration
· You should be well versed in application Installation/Upgrade/Migration/ Patching & have at least 2 upgrade / migration project experience on latest SIEBEL version

· Worked in one Unix or Linux platform & Windows. Work experience in production support environment is a MUST and flexible to work in rotating shift model in 24x7 roster

. Strong interpersonal, presentation, and communication skills

Added bonus if you have:
· Cloud Admin experience in OCI or other clouds Azure, AWS
· DEVOPS skills – python, docker, Kubernetes will be added advantage

. Experience in implementing and configuring CI/CD pipeline for Siebel.

· Experience in cloud (OCI is plus), Kubernetes and Dockers.
· Latest Certification in Oracle Cloud Infra & Oracle SIEBEL technologies.

. Experience to work in Standby basis (24x7) or scheduled out of hour operations.

What We offer You:
· A range of benefits designed to help support your lifestyle and well being
· A multi-faceted job with a broad spectrum of responsibilities
· A great work place for YOU to Succeed

Desired Competencies:

. Self-motivated and resourceful, self-education attitude
· Should be a technical leader who inspires other teammates

. Work as a team-player and demonstrate own initiative and commitment
· Should have excellent written and verbal skills in English
· Experience working with globally distributed team is preferred
· Demonstrate character, clarity, courage and commitment to high-performance
· Champion a better, faster and simpler way of doing things
· Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs

Career Level - IC4

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Oracle

Consulting Member of Technical Staff

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Bengaluru, Karnataka

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