Oracle

Senior User Assistance Developer

Job Description

Responsible for designing, developing, and maintaining user assistance and training documentation for Oracle applications. Collaborate with multiple internal stakeholders to design our next generation of user assistance technology and implementing new embedded help delivery mechanisms that improve how technical information is delivered to our customers. Work with development teams to implement code for new user assistance mechanisms.

Preferred Qualifications

Master's/Bachelor's degree holder in Computer Science/Computer Applications having:

  • Expertise in SQL and PL/SQL
  • Sound knowledge of programming languages like Java or C++
  • Proficiency in using DITA
  • Proficiency in using tools like Confluence and JIRA
  • Good understanding of concepts like topic-based writing, topic reuse, Cloud Computing, Agile methodology
  • Excellent communication and collaboration skills
  • Work experience as a Software Developer or Database Administrator

Required Qualifications

Master's/Bachelor's degree holder in Computer Science/Computer Applications having:

  • Sound knowledge of Oracle Database
  • Sound knowledge of programming languages like Java or C++
  • Proficiency in using DITA
  • Exposure to tools like Confluence and JIRA
  • Understanding of concepts like topic-based writing, topic reuse, Cloud Computing, Agile methodology
  • Excellent communication and collaboration skills
  • Exposure to the areas of Software Development or Database Administration

Career Level - IC3


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