Oracle

Principal Analyst - OTM/Logistics Expert(Advance Customer Service)

Job Description

Position is for OTM Techno Functional Professional preferably with implementation and support experience.

Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.

Career Level - IC4


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