Oracle

Sr Principal/Principal Product Manager for Siebel CRM Platform

Posted On

April 7, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Oct. 4, 2025

Job Description

Oracle Siebel CRM team is looking for a top product management professional to join our Siebel Platform team. As the Product Owner, you will lead the design, development, and continuous improvement of our platform infrastructure, focusing on scalability, reliability, and performance. Your comprehensive knowledge of the system architecture and DevOps practices will be crucial in building robust and efficient platform solutions.

Key Responsibilities:

1. Product Vision and Strategy:

Develop and clearly communicate the product vision, strategy, and roadmap for platform solutions, focusing on system scalability, resilience, and high availability.
Translate high-level business requirements into detailed technical requirements, specifically related to cloud infrastructure, microservices architecture, and container orchestration.
Identify opportunities for innovation in platform development and DevOps automation.

2. System Design and Architecture Leadership:

Lead the architectural design and implementation of highly available and scalable platform solutions.
Collaborate with the DevOps and development teams to define the system architecture, focusing on:
Microservices Architecture: Designing modular, loosely coupled services with API-driven communication.
Event-Driven Architecture: Implementing real-time data streaming and message brokering (e.g., Kafka, RabbitMQ).
Cloud-Native Design: Leveraging managed services and container orchestration (e.g., Kubernetes, Docker) for scalability.
Database Architecture: Ensuring data consistency, redundancy, and performance in both SQL and NoSQL environments.
API Gateway and Service Mesh: Managing internal and external API interactions, routing, and security.
Monitoring and Observability: Integrating metrics, tracing, and log aggregation for end-to-end system visibility.

3. Backlog Management:

Prioritize and manage the product backlog with a strong emphasis on infrastructure improvements, system design, and automation.
Write detailed user stories that encompass platform-specific features such as automated scaling, disaster recovery mechanisms, and real-time performance monitoring.
Define acceptance criteria that validate the robustness of system architecture, including load balancing, fault tolerance, and multi-region support.
Facilitate backlog refinement with the engineering team, focusing on the technical feasibility of complex platform enhancements.

4. Team Collaboration and Communication:

Act as the primary liaison between engineering teams and stakeholders, facilitating technical discussions related to system design choices and platform capabilities.
Provide clear technical documentation and guidance on platform standards, system components, and integration points.
Facilitate technical decision-making through data-driven analysis and proof-of-concept evaluations.

5. Stakeholder Engagement:

Engage with internal users to gather feedback on platform performance and stability.
Prepare reports and presentations that highlight platform metrics, system uptime, and areas of improvement.

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Qualifications:

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Advanced degree or relevant certifications (e.g., Certified Scrum Product Owner, AWS Certified Solutions Architect) are preferred.

Experience:

Minimum of 5 years of experience as a Product Owner, with a focus on platform or DevOps environments.
10+ year of overall experience.
Proven track record of delivering platform solutions that prioritize scalability, resilience, and high availability.
Hands-on experience designing microservices architectures and implementing DevOps pipelines.
Proficiency in cloud platforms (e.g., AWS, Azure, GCP) and their ecosystem services.
Strong background in software architecture, including containerization, orchestration, and service mesh implementation.
Past experience of working on Siebel platform would be a plus.

Technical Skills:

In-depth knowledge of system design patterns, including fault tolerance, scalability, and load distribution.
Expertise in container technologies (Docker, Kubernetes) and orchestration tools.
Strong command of CI/CD tools and practices, including automated testing and rollback strategies.
Experience with infrastructure automation using Terraform, Ansible, or similar.
Proficiency with monitoring and observability stacks (e.g., Prometheus, Grafana, ELK stack).
Familiarity with API management and secure API gateway implementation.
Knowledge of version control (Git), branching strategies, and automated build pipelines.
Basic scripting skills (Python, Bash) for automating repetitive tasks.

Soft Skills:

Excellent communication and leadership abilities, with the capability to bridge technical and non-technical stakeholders.
Strong analytical mindset to solve complex system issues and optimize performance.
Proactive attitude towards problem identification and resolution.
Ability to manage competing priorities in a dynamic, fast-paced environment.

Career Level - IC4

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