Oracle
Principal Software Engineer
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).
Career Level - IC4
Jobs at Bengaluru
Oracle
Security Point of Contact (SPOC)
Professional
Bengaluru, Karnataka
Last Date: Aug. 13, 2025
Oracle
Applications Developer 3
Professional
Bengaluru, Karnataka
Last Date: July 8, 2025
Oracle
Principal Consultant - Siebel
Professional
Bengaluru, Karnataka
Last Date: July 1, 2025
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: Aug. 25, 2025
Amazon
Software Development Engineer, Amaz…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 17, 2025
Amazon
Support Engineer IV, Payments Accep…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 17, 2025
Amazon
Account Manager, RBS SAS - US
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 17, 2025
Oracle
Senior Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: Aug. 12, 2025
Amazon
Software Development Engineer, AWD
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 17, 2025
More Jobs at Oracle
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: Oct. 19, 2025
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: Aug. 16, 2025
Oracle
Principal Oracle DBA - Exadata/ Gol…
Professional
Noida, Uttar Pradesh
Last Date: Sept. 20, 2025
Oracle
Assistant Financial Controller
Campus
Bengaluru, Karnataka
Last Date: Nov. 3, 2025
Oracle
Principal Pre Sales Consultant (Hyb…
Professional
Gurugram, Haryana
Last Date: July 29, 2025
Oracle
Senior Application Developer - Java…
Professional
Pune, Maharashtra
Last Date: July 6, 2025
Oracle
Senior Java Microservices Developer
Professional
Bengaluru, Karnataka
Last Date: Nov. 2, 2025
Oracle
Talent Advisor - Recruiter (Contrac…
Professional
Bengaluru, Karnataka
Last Date: Oct. 8, 2025
Oracle
NetSuite Delivery Lead- Night Shift
Professional
Hyderabad, Telangana
Last Date: July 2, 2025
Actively Recruiting Companies at Bengaluru, Karnataka