Oracle
Systems Analyst 3-IT
Job Description
Key Responsibilities:
• Perform impact analysis on database and configuration changes.
• Subject matter expert in Support tooling and processes
• Expansive solution knowledge that crosses multiple solution teams
• Alignment to organization or venue wide inititiatives and projects
• Guide clients through current workflows, upgrades, system changes, and enhancements.
• Resolve complex issues in a timely manner, mentor new associates and provide SME advice.
• Comprehensive understanding of Millennium foundation, build, and integration points
• Should have working knowledge on CCL (Cerner Command Language), Discern Explorer, Discern Visual Developer, and Olympus.
• Perform complex troubleshooting investigations, document notes, and knowledge articles.
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