Oracle
Consulting Technical Manager - OFSAA
Job Description
- Act as the primary escalation point for application incidents, especially Severity 1 issues.
- Analyze and resolve complex production issues by working across L1/L2/L3, development, and QA teams.
- Lead Root Cause Analysis (RCA) and implement corrective/preventive actions.
- Debug and monitor OFSAA batch processes, application logs, and backend services.
- Participate in ITIL-aligned processes such as Incident, Problem, and Change Management.
- Design and verify deployment plans, including rollback and recovery strategies.
- Maintain and contribute to documentation for known issues and troubleshooting procedures.
- Support client interactions and audits related to production environment compliance.
- Enhance monitoring/alerting frameworks to improve system observability.
- Participate in on-call rotations to support 24/7 system availability
Mandatory:
- Bachelor’s degree in Computer Science, IT, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
- Strong experience in data modelling concepts, debugging, and triaging technical issues.
- Experience managing Severity 1 incidents, production deployments, and patch support.
- Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
- Hands-on experience in OFSAA product development or implementation.
- Experience leading small teams (e.g., L1/L2) in a support environment.
- Exposure to ETL tools, data pipeline workflows, and batch job scheduling.
- Strong documentation skills and a proactive approach to knowledge sharing.
- Familiarity with IT audit requirements and compliance best practices.
Jobs at Bengaluru
Oracle
Senior Software Developer - Oracle …
Professional
Bengaluru, Karnataka
Last Date: March 16, 2026
Oracle
Senior Principal Consultant- Java …
Professional
Bengaluru, Karnataka
Last Date: Jan. 21, 2026
Oracle
Senior Java, Plsql Support Speciali…
Professional
Bengaluru, Karnataka
Last Date: Nov. 13, 2025
Oracle
Oracle Fusion HCM Functional Consul…
Professional
Bengaluru, Karnataka
Last Date: Nov. 30, 2025
Amazon
SDE II, Alexa Connected Devices
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 28, 2025
Amazon
Ads Account Manager I (Level 4) - U…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Nov. 4, 2025
Oracle
Staff Consultant - Java/ PL/SQL
Professional
Bengaluru, Karnataka
Last Date: Jan. 4, 2026
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: March 18, 2026
Oracle
EPM Architect/Lead/Sr Consultant-FC…
Professional
Bengaluru, Karnataka
Last Date: March 31, 2026
More Jobs at Oracle
Oracle
Software Developer 4
Professional
Bengaluru, Karnataka
Last Date: April 14, 2026
Oracle
Senior Software Developer
Professional
Bengaluru, Karnataka
Last Date: Feb. 16, 2026
Oracle
Senior Associate Delivery Consultant
Professional
Bengaluru, Karnataka
Last Date: March 15, 2026
Oracle
Senior Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: Feb. 10, 2026
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: Nov. 15, 2025
Oracle
Principal Member of Technical staff
Professional
Bengaluru, Karnataka
Last Date: Dec. 17, 2025
Oracle
Senior Application Developer - Java…
Professional
Pune, Maharashtra
Last Date: Nov. 2, 2025
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: Nov. 23, 2025
Actively Recruiting Companies at Bengaluru, Karnataka