Oracle

Consulting Technical Manager - OFSAA

Job Description

  • Act as the primary escalation point for application incidents, especially Severity 1 issues.
  • Analyze and resolve complex production issues by working across L1/L2/L3, development, and QA teams.
  • Lead Root Cause Analysis (RCA) and implement corrective/preventive actions.
  • Debug and monitor OFSAA batch processes, application logs, and backend services.
  • Participate in ITIL-aligned processes such as Incident, Problem, and Change Management.
  • Design and verify deployment plans, including rollback and recovery strategies.
  • Maintain and contribute to documentation for known issues and troubleshooting procedures.
  • Support client interactions and audits related to production environment compliance.
  • Enhance monitoring/alerting frameworks to improve system observability. 
  • Participate in on-call rotations to support 24/7 system availability

Mandatory:

  • Bachelor’s degree in Computer Science, IT, or related field.
  • Service Delivery Manager role - 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
  • Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
  • Strong experience in data modelling concepts, debugging, and triaging technical issues.
  • Experience managing Severity 1 incidents, production deployments, and patch support.
  • Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
  • Hands-on experience in OFSAA product development or implementation.
  • Experience leading small teams (e.g., L1/L2) in a support environment.
  • Exposure to ETL tools, data pipeline workflows, and batch job scheduling.
  • Strong documentation skills and a proactive approach to knowledge sharing.
  • Familiarity with IT audit requirements and compliance best practices.


Jobs at Bengaluru

Oracle

Core Banking Functional Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: April 11, 2026

Oracle

Software Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: April 26, 2026

Oracle

Consulting Functional Manager - OFS…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 12, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 9, 2026

Oracle

Senior Software Developer - Oracle …

Professional

Bengaluru, Karnataka

View Details

Last Date: March 16, 2026

Oracle

Senior Member of Technical Staff

Professional

Bengaluru, Karnataka

View Details

Last Date: April 16, 2026

Oracle

Principal Production Service System…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 25, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Feb. 17, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: April 16, 2026

Amazon

Visual Designer, Display Creative S…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: Feb. 10, 2026

Oracle

HCM Functional Architects (ALL ORAC…

Professional

Bengaluru, Karnataka

View Details

Last Date: July 7, 2026

Oracle

Senior Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: March 31, 2026




More Jobs at Oracle

Oracle

Software Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: July 13, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: March 16, 2026

Oracle

Principal DevOps Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: May 3, 2026

Oracle

SCM Functional Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: July 8, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: July 11, 2026

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: April 27, 2026

Oracle

Cloud Consultant - Finance/PPM Func…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 7, 2026

Oracle

Principal Consultant-Core Banking F…

Professional

Mumbai, Maharashtra

View Details

Last Date: April 25, 2026

Oracle

Oracle Fusion Cloud CX Subscription…

Professional

Bengaluru, Karnataka

View Details

Last Date: May 16, 2026

Oracle

Oracle Fusion Cloud ERP Technical -…

Professional

Hyderabad, Telangana

View Details

Last Date: May 4, 2026

Oracle

Network Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 24, 2026

Oracle

Principal Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: June 20, 2026




Actively Recruiting Companies at Bengaluru, Karnataka