Oracle

Accounting Support A3-Fin

Job Description

Job Role: This requirement is for a Chinese & Taiwanese language specialist. The candidate should be well versed in written and verbal Chinese language skills.

  • Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
  • Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution
  • Collaborate with Upstream and Downstream teams like Sales, IB, OPS, Collection, AR for resolution of customer related queries
  • Adherence to compliance guidelines including SOX, internal & external compliance audits
  • Constantly strives to enhance technical and process knowledge; participate in assessment programs
  • Meet the defined KPIs – Input Quality, Output Quality, Efficiency & Turn Around Time
  • Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)
  • Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 

Key Skills: Combine resourcefulness and problem solving with good analytical skills of order management

  • Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
  • Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
  • To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
  • Maintained Productivity always at the given targets.
  • Basic knowledge of AI and machine learning concepts
  • Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
  • Ability to consistently meet deadlines and achieve goals
  • Innovation – Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement.
  • Problem Solving and Decision-Making skills - To recognize deviations from standard practices and analyze situations to make decisions
  • Strong communication skills [Verbal and Written] - Skill to interact with diverse stakeholders and departments across cultures, internationally

Core Competencies:

  • Change Agility - Driving and responding to change
  • Collaboration - Leveraging the combined strength of Oracle
  • Communicating for Impact -Communicating openly and effectively to influence others
  • Competitive Edge -Driving competitiveness and innovation
  • Inspirational Leadership -Inspiring others through your example
  • Mastering Complexity - Making timely business decisions with sound judgement
  • Performance Drive & Execution -Leading by example to deliver business results

Chinese

  • This requirement is for a Chinese language specialist. The candidate should be well versed in written and verbal Chinese language skills.
  • The candidate should be able to use effective Chinese business language to interact with the Chinese stakeholders.
  • A valid diploma or a degree in Chinese, is preferable with a minimum level of HSK-3
  • Should be well versed with Computer Usage and MS Office Applications.
  • Openness to work Night Shift is a must. Should be open to changing shifts as required.

Preferred Qualifications: 0 - 2 years of related experience.

 


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