Oracle
Systems Analyst 1-IT
Job Description
- Daily Monitoring: Monitor enterprise backup dashboards daily to ensure all scheduled jobs complete successfully and meet success rate targets.
- Incident Resolution: Troubleshoot and resolve backup failures or warnings by analyzing logs, checking network connectivity, and fixing client-agent issues.
- Data Restoration: Execute data recovery requests—ranging from single files to full Virtual Machines or databases—within defined Service Level Agreements (SLAs).
- Storage Management: Manage disk and tape storage targets, including handling tape rotations, offsite media transfers, and library hardware maintenance.
- Capacity Planning: Proactively monitor storage utilization trends and alert management when capacity thresholds are approached to prevent job failures.
- Lifecycle Management: Configure and enforce backup retention policies to ensure data is archived and purged according to compliance and audit standards.
- System Maintenance: Perform routine health checks, apply software patches, and upgrade backup agents on servers to ensure compatibility and security.
- Documentation: Maintain accurate, up-to-date documentation of backup configurations, schedules, error codes, and recovery procedures.
- Vendor Coordination: Open and manage support tickets with backup software or hardware vendors to resolve complex technical issues or hardware defects.
- DR Participation: Assist in regular Disaster Recovery (DR) drills and testing to validate that Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are being met.
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